Refund policy

We want you to be 100% satisfied with your purchase! Our free returns means if you are not happy with your purchase, get in touch and we will make things right! 

All returns should be started within 30 days after receiving your item, and your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us using the contact form.

We’ll send you a return shipping label to send items back to us. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question by using the contact form. 

Damages & Issues
Please contact us immediately if the item is defective, damaged or if you receive the wrong item, so we can make it right!

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and make a separate purchase for the new item. Once the return is received, we will process the funds back to the original payment method.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.